FWDThinking Episode 6: Rhetoric and Reasoned Debate

While there are myriad shared problems for which government can provide good solutions—from public safety to healthcare to education to child support—trust in public institutions is at an all-time low. Around the world, spurred by political divides and the rise of cheap, unregulated digital communications, countries are arguing about the role of their leaders, and …

FWDThinking Episode 5.2: Showing What’s Possible—an extended interview with Minister Murray

Since Canada’s Minister for Digital Government, the Honourable Joyce Murray, was only able to join our regional government episode, we found time to ask her some more questions afterwards. So here’s an extra episode of FWDThinking, featuring Minister Murray. The Minister has her work cut out for her. “Behind every policy is the delivery of …

FWDThinking Episode 5: Regional Government

Our FWDThinking conversations so far have tackled a particular topic—analytics, product management, and so on. For this episode, we decided to change things up a little and dig into regional government. Part of the reason for this is that in 2019, we launched the first Regional Digital Government Summit (RDGS) to bring together Digital Officers …

An Enterprise Government Approach: How We Meet the Challenges of Tomorrow

“We need the network, in order to exist in a digital age, to just work.” Every day, organizations are challenged to anticipate, adapt and keep pace with the digital landscape. Canadians expect to use the latest digital technology to receive the services they need anytime, anywhere and from any device on a trusted and secure …

Leadership in Digital Transformation: A Chain Reaction Panel

“Embrace the new technology, learn, fail, regroup, rethink, restart, and actually meet citizen expectation.” A move to digital government changes what we deliver, and how we deliver it, in fundamental ways. When we worked with atoms, cost forced us to accept that one size fit many; now we work with bits, every product or service …