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Officer Mr. Jon Rychalski is the Assistant Secretary for Management and Chief Financial Officer of the Department of Veterans Affairs. In this role, he is responsible for directing the Department’s budgetary, financial, capital asset management, and business oversight functions as well as corporate analysis and evaluation.
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Governments at all levels continue to focus on becoming digital to improve citizen services and experience as a priority, but not all are seeing the same level of success. What are the keys to success in becoming digital and meeting citizen expectations? What organizational capabilities do you need to navigate the business challenges... voir plus