FWD2020: Design Thinking

FWD50 is a global digital government gathering held annually in Ottawa, Canada. Each year, technologists, executives, and industry come together for a week of content and discussion, focused on steering progress and innovation towards our better selves.

We’re covering a myriad of topics in 2020, and featuring some key speakers for each topic. 

This year, one of our focuses will be around Design Thinking.

Rather than building for a particular ministerial mandate or department, digital governments build for a user. And that user shouldn’t need to know how the proverbial sausage is made. User-first services require design thinking, asking what the job is and how it can be accomplished better.

Relevant speakers

Jazmyn Latimer is a designer and cross-disciplinary researcher who works with Code for America. Her projects include the Clear My Record project that restores opportunities for those impacted by the criminal justice system.

You can see the full schedule online, buy tickets, or—if you work in regional government—claim free passes through our regional access pass program.