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Nicola Harvey (she/her)

Chief Officer - Head of Customer & Digital Services, City of Edinburgh Council

With 20 years of experience across all areas of operational management and working with Clients and 3rd parties on global growth strategies across the end to end customer supply chain. More recently Nicola has joined the City of Edinburgh Council Heading up the Council’s Customer Services Team and Digital Information Technology Team with responsibility and oversight for their 3rd Party IT Partner CGI.

 

 

Sessions

Becoming Digital for Citizens: Perspectives from the United States and United Kingdom

November 6, 2020  6:30 PM – 7:10 PM
Join our panel of speakers from the United States and United Kingdom as they discuss making digital real, including dealing with barriers like cultural change and change management, as well as how business agility, rethinking the supply chain and enabling the future of work are essential to navigating the impacts of COVID-19. See more.
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