$2.4 trillion will be spent in the next decade on “fourth industrial revolution” technologies that merge the physical and digital worlds to make life more efficient. Think smart buildings and self-driving cars. But as the high-profile experience of Alphabet’s Sidewalk Toronto uncovers, leaders must also ask who is being left behind and disempowered — to avoid seeding massive distrust in institutions as basic as our cities.
To turn the tide, Daniel will focus on three technology investment strategies that predict trust, building on the OECD’s cross-national survey “TrustLab.”