Katherine Benjamin (she/her)

Deputy CTO for Digital Services, City of New York

In October 2022, Katherine Benjamin joined the Treasury Board of Canada Secretariat, as the Chief Digital Officer of the Government of Canada, Head of Enterprise Digital Credentials.

Previously, Katherine was the Deputy Chief Technology Officer for Digital Services for the City of New York. In that role, she advocated for a more human centered approach to bringing technology to bear on the lives of New Yorkers. She co-founded the NYC[x] Innovation Fellowship, a program that embedded digital product teams in City agencies and departments to rapidly solve COVID-19 related challenges through the use of lean, agile, and user-centered methodologies.

Katherine's work in digital transformation includes launching an innovation lab with the Ontario Digital Service, and co-founding the service design for digital government stream for undergraduate and graduate students at Emily Carr University of Art + Design.

Sessions

Delivering at the Speed of Need

November 4, 2020 8:00 PM – 9:30 PM

Learn about how agile service teams are set up to respond quickly in times of crisis, what challenges they are able to overcome quickly and which ones they continue to confront, and any lessons they have learned in the last few months that governments all over need to take into account. See more.

Can the platform be of service? – The commitment to person-centered design when adopting tech models in the public sector

November 5, 2020 8:45 PM – 9:25 PM

How do we take the best from concepts like platform-as-a-service into government while avoiding the worst elements of tech giant behavior and public sector bureaucracy? See more.